Not starting

2004 VOLKSWAGEN TOUAREG
234,523 MILES • V8 • AUTOMATIC
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ASHLEY6810
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I recently had my alternator brush and belt replaced. my car was running fine; no issues lag or starting problems. I went to the store went to get back into my car and it won’t start. the wheel is locked, the lights on the dashboard and radio as well as the air come on. the engine will not turn over even with a jump though. There is an error code that comes up saying fault running gear workshop.what could this be?
Aug 14, 2020 at 3:44 AM
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ASEMASTER6371
  • ✓ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Good morning,

What is the code number that you see? That will lead me in a direction of the failure.

https://www.2carpros.com/articles/car-cranks-but-wont-start

Can you check the battery voltage with a volt meter? We need to be sure there is sufficient voltage for it to start the car.

https://www.2carpros.com/articles/car-battery-load-test

https://www.2carpros.com/articles/how-to-check-a-car-alternator

Roy
Aug 14, 2020 at 6:39 AM
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ASHLEY6810
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I haven’t been able to hook it to a code reader it’s just on the onboard the battery volts are ranging between 12/14 volts.
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Aug 14, 2020 at 6:49 AM
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ASEMASTER6371
  • ✓ASE Certified Mechanic
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  • ASE Certified Mechanic
Did you use a voltmeter for the battery test? Was that with it running?

Roy
Aug 14, 2020 at 6:53 AM
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ASHLEY6810
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With it running.
Aug 14, 2020 at 7:08 AM
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ASEMASTER6371
  • ✓ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Okay, then the next step is to have the code checked. You can go to a parts store and they will check it for free.

Roy
Aug 14, 2020 at 7:16 AM
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ASHLEY6810
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It currently won’t even turn over and the wheel is locked.
Aug 14, 2020 at 9:15 AM
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ASEMASTER6371
  • ✓ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Okay, you indicated you checked the voltage with the engine running? Please clarify? How did you check it ?

Can you tell me the exact battery voltage at this point?

Roy
Aug 14, 2020 at 9:18 AM
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