No start, new battery

2012 CHEVROLET TRAVERSE
175,000 MILES • 3.6L • V6 • 2WD • AUTOMATIC
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CANNON1349
  • ✓AUTOMOTIVE REPAIR CONTRIBUTOR
  • 861 POSTS
Hi,

Customer's vehicle started shutting off on the road, and they had to get someone to jump them off and then the car would shut off after. They bought a new battery and when I got to it the starter will turn once, then click, and a popping sound from the speakers will sound and the lights turned off. I've checked the battery fuses.
Jul 15, 2020 at 8:29 AM
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ASEMASTER6371
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 52,796 POSTS
Good afternoon,

Did you check the battery voltage? Make sure you have 12.6 volts.

https://www.2carpros.com/articles/car-battery-load-test

Also, the battery cables, make sure you clean them up inside and outside. It sounds like a bad connection.

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Roy
Jul 15, 2020 at 9:59 AM
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