Hi,
Have you checked for diagnostic trouble codes? Is the fluid clean and full?
As far as the issue, can the vehicle be driven in drive and all forward gears work?
No reverse can be caused by a number of things. I attached a list below for you to review. As you will see, there are several. That is why we need to check for codes.
Let me know if you have any questions.
Take care,
Joe
See pic below.
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Thursday, September 15th, 2022 AT 7:33 PM