Hi,
It sounds like there is air in the system or the dual coolant valve isn't operating. If hot coolant is making it to the valve and no further, the valve isn't working.
The valve regulates the flow of engine coolant to each half of the heater core. Two electric solenoids, which are individually actuated by the heater control module, are the control elements. Check to make sure nothing, as far as an electrical connection is loose or damaged. If all appears to be good, you will need to scan the can-bus to see if there are codes stored in the heater control module.
Here is a link that explains how that is done:
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
Let me know if you find anything and if you are able to scan the can-bus.
Take care,
Joe
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Tuesday, January 2nd, 2024 AT 7:54 PM