Hi,
If the airflow direction won't change to defrost, the mode door is the likely cause. The mode door is operated by an electrical motor. If you hear a clicking, chances are the plastic gear in the actuator is missing a few teeth.
I attached the directions below for the removal and replacement of the actuator. Before you purchase one, locate the actuator under the dash and see if you can feel it or tell if that is where the clicking is coming from. If you can't tell, remove the actuator and see if it responds to the defrost request. Place a light load on the gear and see if it skips.
Let me know what you find or if you have other questions.
Take care,
joe
See pics below.
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Tuesday, December 13th, 2022 AT 9:59 PM