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Code P0562, no crank no start battery is good I also replace starter?

Tiny
AMRIT
  • MEMBER
  • 2017 DODGE CARAVAN
  • 3.6L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 120,000 MILES
Hi, I am working on dodge caravan 2017 no crank no start battery is good I also replaced the starter but nothing. I got one code P0562 low voltage code I cleaned all terminals and got good voltage at starter and getting 12v at ignition terminal on starter I check all Fues all okay, I checked all relay and I tried to disconnect alternate nothing works.
But I find there is no negative voltage at ASD relay and no voltage at ASD Fuses
Where can I look next I don’t have wiring diagram it looks like PCM but I am not sure.
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Saturday, September 21st, 2024 AT 4:02 PM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 48,363 POSTS
The P0562 code on a 2017 Dodge Caravan indicates "System Voltage Low." Here are the main causes for this kind of code:

Faulty or Weak Battery:
Faulty Alternator:
Loose or Corroded Battery Terminals or Cables:

Here is a guide to help us find out what's going on:

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Also, I know you say the battery is good, but this guide can helpload test it to be sure.

https://www.2carpros.com/articles/car-battery-load-test

This is the season batteries go bad btw. Please upload pictures or videos in your response of any problems so we can see what to help you with.
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Sunday, September 22nd, 2024 AT 11:07 AM

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