No crank

100,000 MILES • 3.0L • V6 • 2WD • AUTOMATIC
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CSHULTS82
  • MEMBER
  • 2 POSTS
New battery and new starter, turn the key just get a clicking sound in the dash. all fuses are good. Everything works just will not crank.
Dec 22, 2017 at 8:00 AM
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JACOBANDNICKOLAS
  • ✓Experienced Mechanic
  • 110,246 POSTS
Two things to check. First, make sure the starter relay is good. It is under the hood in the relay box. Here is a diagram. You are looking for number 17 If that is good, check the neutral safety switch. Here is a how to for checking it:

https://www.2carpros.com/articles/how-a-neutral-safety-switch-works

Also, make sure all battery terminals are clean and tight as well as main grounds.
Dec 23, 2017 at 8:57 AM
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CSHULTS82
  • MEMBER
  • 2 POSTS
it was a lose ground wire.
Dec 23, 2017 at 9:00 AM
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STEVE W.
  • ✓Experienced Mechanic
  • 15,367 POSTS
Great to hear you found the problem. Loose connections are the bane of auto repair and it is getting worse with the miles of wire in modern vehicles.

Thank you for using 2carpros.com. Please return with any automotive questions and feel free to tell folks about us if you wish.
Dec 24, 2017 at 3:02 PM
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JACOBANDNICKOLAS
  • ✓Experienced Mechanic
  • 110,246 POSTS
I just saw that the problem was a loose ground. If I had a nickle for every time that happened. LOL I had a woman yesterday with a van nearly crying because she had the transmission repaired and now the car would only start on and off. When it wouldn't, sparks shot from under the hood and it scared the *#%) out of her. They forgot to tighten the ground. LOL Regardless, I'm glad it's fixed. Let us know if you have questions in the future.
Feb 6, 2018 at 10:32 AM
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