Yep, the dealers can be rough. I would start by checking the system fuses, M20, J11 and M15. in the main fuse panel under the hood. If they are okay, I have seen the TIPM go out on these vehicles causing the problem you are having.
Here is a guide to help us get started:
https://www.2carpros.com/articles/how-to-check-a-car-fuse
Here is the 4wd system wiring diagrams so you can see how the system works. Also, I have included how to change out the TIPM which should fix it if the fuses are okay. We should also do a CAN scan which AutoZone may not do. You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.
Here is a video to show you how:
https://youtu.be/u-4syLc-ifQ
Don't worry about programming the TIPM because it-self learns. Check out the images (below). Please let us know what happens.
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Tuesday, October 3rd, 2023 AT 11:50 AM