Key wont turn to lock

Hello,

To better assist you please tell me if your model is a GLE, GXE, SE or XE. Also the engine size in liter.

Hello -

If the key is not turning - have you tried stepping on the brake and gently turning the steering wheel back and forth?

You may have to remove the panels on the steering column to see if something is jammed or broke loose causing it to jam.

I have attached the info on getting to the switch/lock.

Also please be extremely careful handling the airbag. Static electricity can set it off so please be careful.

STEERING LOCK & IGNITION SWITCH

Removal

1. Remove steering wheel if necessary for access. See STEERING WHEEL. Remove upper and lower steering column covers. Disconnect ignition switch harness connectors. If shear bolt studs are accessible, use a hacksaw to cut a slot into exposed studs. Using a screwdriver, remove studs.

2. If shear bolt studs are recessed or hard to reach, use a hammer and center punch to unscrew shear bolts. If unsuccessful, drill a hole in the shear bolts and remove with a screw extractor. Remove steering lock and ignition switch.

Installation

Install ignition switch. Install new shear bolts. Finger-tighten shear bolts. Ensure proper operation of steering lock and ignition switch. Tighten shear bolts until heads break off. To complete installation, reverse removal procedure.