Hi,
There could be a number of things causing this. Take a look at the list I attached. Note that you indicated a 4 cylinder AWD. The AWD models all came with a V6, so please confirm that for me.
2011 Ford Fusion AWD V6-3.0L Flex Fuel
Vehicle
Vehicle Probable Cause NO FORWARD
NO FORWARD
DTC
NO FORWARD
Symptom Descriptor
Automatic Transmission 6F35
Probable Causes
Line Pressure Control(LPC) Solenoid Stuck Low
Low Transmission Fluid Level
Pump Assembly Bolts Out Of Torque Specification
Pump Assembly Component Damaged
Pump Assembly Porosity Cross Leaks or Ball Missing or Leaking
Selector Lever Linkage Damaged or Out Of Adjustment
Transmission Fluid Condition
Valve Body Bolts Out Of Torque Specification
Valve Body Gaskets and Separator Plate Damaged or Off Location
Valve Body Manual Control Valve Damaged
___________________
Have you checked for diagnostic trouble codes? Because of the model year, I would suggest scanning the CAN bus system to see if there is an electrical issue. CAN stands for controller area network. All the computers/modules are tied together. This hits all of them and if there is a stored code, it should be recognized.
Here is a video showing how it's done:
https://youtu.be/InIlnsjOVFA
Let me know if this helps or if you have other questions. If you are able to have it scanned, let me know what codes are found.
Take care,
Joe
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Thursday, October 15th, 2020 AT 8:18 PM