My car's roof will not close all the way

Tiny
WYATTJOHNS
  • MEMBER
  • 2010 INFINITI G37
  • AUTOMATIC
  • 80,000 MILES
The other day I turned the car off before it had finished closing all the way. Now it won't finish closing (or opening). It keeps saying that the trunk is open. I can't find anything in the trunk that would stop it from closing.

It gets to the final step where all it has to do is put the trunk down but it refuses to.
Thursday, September 5th, 2019 AT 9:57 AM

1 Reply

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,747 POSTS
Welcome to 2CarPros.

Since power was removed while it was still moving, the system needs to relearn the procedure. I am going to provide directions for resetting / relearning the functions. Note that the directions will ask if you have a "consult III" That is a scanner used that chances are you don't have. If that is the case, go to number 7 in the directions and start there. Those directions are for calibration without the scanner.

_______________________

2010 Infiniti G37 Convertible V6-3.7L (VQ37VHR)
Work Procedure
Vehicle Body and Frame Roof and Associated Components Convertible Top Testing and Inspection Programming and Relearning Initialization of Roof System Work Procedure
WORK PROCEDURE
INITIALIZATION OF ROOF SYSTEM

Work Procedure

1. INSPECTION START
Will CONSULT-III be used?
Will CONSULT-III be used?
YES - GO TO 2.
NO - GO TO 7.
2. STEP 1
With CONSULT-III
1. Start engine.
2. Fully close retractable hard top.
- GO TO 3.
3. STEP 2
Check the operation.
What was the operation performed?
Replace or remove and install roof components.-GO TO 4.
Replace retractable hard top control unit.-GO TO 5.
4. STEP 3
Perform "ROOF STATE RESET" in "Work Support" mode of "RETRACTABLE HARD TOP" using CONSULT-III and erase the current memorized position. See: Convertible Top > Scan Tool Testing and Procedures.
- GO TO 5.
5. STEP 4
Perform "ROOF STATE LEARNING" in "Work Support" mode of "RETRACTABLE HARD TOP" using CONSULT-III and memorize the new roof position. See: Convertible Top > Scan Tool Testing and Procedures.
Fully close the roof and repeat this operation (STEP 4), if roof warning buzzer sounds twice or does not sound during the initialization.

NOTE:
Retractable hard top operation during this procedure is as per the following items.
1. Roof warning buzzer sounds once at the same time retractable hard top open operation is performed by roof open/close switch (OPEN) operation, after touching "Start" on CONSULT-III screen.
2. Roof warning buzzer sounds once when the roof is fully open.
3. Roof warning buzzer sounds once at the same time retractable hard top close operation is performed by roof open/close switch (CLOSE) operation.
4. Roof warning buzzer sounds once when the roof is fully closed.
- GO TO 6.
6. STEP 5
Check that retractable hard top operates normally by operating from fully closed to fully open positions and from fully open to fully closed positions.
- WORK END
7. STEP 1
Without CONSULT-III
1. Start engine.
2. Press and hold OPEN or CLOSE of roof open/close switch and check that parcel shelf and roof latch* stop after operating.
*: Depending on the operation ( See: Convertible Top > Programming and Relearning > Description), roof latch may not operate.
Does roof warning buzzer sounds once at the same time parcel shelf stops?
YES - GO TO 9.
NO - GO TO 8.
8. STEP 2
Repeat operation of step 1 until roof warning buzzer sounds once at the same time parcel shelf stops.
- GO TO 9.
9. STEP 3
Check that retractable hard top operates normally by operating from fully closed to fully open positions and from fully open to fully closed positions.
- WORK END

___________________________

Let me know if that helps.

Take care,
Joe
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Friday, September 6th, 2019 AT 8:47 PM

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