2010 Mazda 6 Brand new car rides very rough

ZOOMZ10

MEMBER
2010 MAZDA 6
4 CYL
2WD
AUTOMATIC
400 MILES

Hi,

I just bought a 2010 Mazda6 Touring. The ride is very, very rough. Yes, I know it has a sport tuned suspension, but the car I purchased seems to ride very differently from those I test-drove. Every little thing in the road feels like I'm slamming into the ground. The seats also seem loose (just tapping them with my hand shows a lot of play in them). The result is a very uncomfortable ride. The headrest hits the back of my head after each slight bump in the road, not just once, but it actually bounces of it a few times. Ten minutes in this car gives me a headache! I passed up the car I really love, the Mazda3 (fabulous car), in order have a smoother ride for myself and my passengers. Now I don't have the fun of the M3 or the smoother ride of the larger sedan. What can I do to improve the ride?

1 Reply

LEGITIMATE007

MECHANIC
5,121 POSTS

Hi, I'm sorry your going through this, I think you should bring the vehicle back and ask them what is the deal with the suspension. They may say that it needs to be broken into. Which might be the case. But let them put a time limit on it. Or replace the entire car. Remember they need your business, therefor they need to make you happy and your not happy right now. Dont be afraid. Let me know what happens.
Joe