Hi Dan,
Glad to see you back, I have seen aftermarket struts not collapsing fully and it will hold the liftgate open, I would remove the air shock on the side that is giving you trouble and try to close the liftgate, if it works okay, you have a defective liftgate shock. Also, I am kind of confused when you say right and left handle, latch? There is only one of each, Check out the images (below). Please upload a short video in your response to the problem so we can see what's going on.
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Friday, March 15th, 2024 AT 10:09 AM