Key-less remote entry

Hello,

This sounds like the shift cable is worn not putting the transmission all the way into park which will not release the key but to make sure when the key is stuck go under the hood and push the gear selector arm one way and then the other to see if it moves and if so does the key come out?

This video is something slightly different but it shows the arm I want you to try and move:

https://youtu.be/UtMsbNzquCk

Please run down this guide and report back.