Hello,
We should start by checking the fuses because if one is blown the trunk will not open. Here is a guide to help us get started. Check fuse #33, 20, 46 and 7.
https://www.2carpros.com/articles/how-to-check-a-car-fuse
Here is the trunk wiring diagrams and fuse panel location and identifications (below) so we can see how the system works.
Let us know what happens and please upload pictures or videos of the problem.
Cheers, Ken
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Sunday, January 7th, 2018 AT 10:54 AM