More than likely you have some codes that will point to the correct issue. Let's check codes first and if that doesn't point us in the correct direction then we will probably need to replace the receiver.
However, I attached some info including a diagnostic procedure to help figure this out. Also, the programming instructions for a fob just to make sure that is what you were doing that did not work.
Images (Click to make bigger)
SPONSORED LINKS
Friday, November 22nd, 2019 AT 8:47 AM