Hi,
First, make sure the shifter is fully in park. Often times, the key won't release because it isn't fully off. Pay attention to the gear indicator to confirm it is fully in park.
Here is a link that discusses common issues related to this type of issue. Take a look through it and see if it helps.
https://www.2carpros.com/articles/ignition-switch-wont-turn-stuck
Let me know if that helps, if you have questions, or need additional help.
Take care,
Joe
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Friday, January 31st, 2020 AT 5:15 PM