Engine not cranking

72,000 MILES • 3.5L • V6 • 2WD • AUTOMATIC
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ADNAN ABDALLAH
  • MEMBER
  • 1 POST
Vehicle will not start occasionally. Only way it will start is if placed in neutral. Is this common in Journeys? Any help would be great. Heard neutral safety switch is the issue, but I am not 100% sure.
Aug 15, 2018 at 12:01 PM
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STRAILER
  • ✓Experienced Mechanic
  • 55,594 POSTS
Hello,

Yes, it does sound like the gear range sensor has gone out. Here is the sensors location so you can change it out to fix the starter issue.

Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.

Cheers, Ken
Aug 17, 2018 at 4:42 AM
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