Intermittent cruise control malfunction?

2014 BMW 328XI

90,000 MILES • 4 CYL • TURBO • 4WD • AUTOMATIC

BHAMDOC1973

MEMBER
2,007 POSTS

Scanned it and found 3 codes then deleted them and one stayed which is this one. Basically, cruise works then randomly says malfunction and steering buttons don't work but horn works.

Images (Click to enlarge)

Apr 18, 2024 at 10:31 AM

JACOBANDNICKOLAS

✓ASE Certified Mechanic
110,194 POSTS

Hi,

I suspect it is related to the steering column switch cluster. There were issues in the past where the wiring would corrode and cause intermittent issues. That is where I would start checking.

I attached the directions below for removing and replacing the part. The steering wheel will need to be removed to access the switch. The directions are for the replacement. I would check connectors for corrosion or other issues.

Let me know.

Joe

See pics below. Note: Pic 1 is from the wiring schematic. The remaining pics are the directions for removing and replacing the switch.

Images (Click to enlarge)

Professional Diagram for 2CarPros Members
Click here to log in and view diagram.

Apr 18, 2024 at 6:50 PM

BHAMDOC1973

MEMBER
2,007 POSTS

You mean what they call the clock spring?

Apr 18, 2024 at 6:53 PM

JACOBANDNICKOLAS

✓ASE Certified Mechanic
110,194 POSTS

Hi,

Yes. I was able to find some older technical service bulletins on the topic. I attached one below that seems to be specific to what you are experiencing. Take a look through it and let me know. Also, this TSB indicates to replace the part and not to focus on the connectors.

Let me know.

Joe

See pics below.

Images (Click to enlarge)

Professional Diagram for 2CarPros Members
Click here to log in and view diagram.

Apr 18, 2024 at 7:05 PM