Infotainment system not working?

2018 NISSAN PATHFINDER
125,000 MILES • 3.5L • V6 • 2WD • AUTOMATIC
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JOELUND729
  • MEMBER
  • 1 POST
The radio in my vehicle is not working as well as the display screen, the screen will cycle on and off every five seconds only displaying a black screen. However, the backup camera will come on when in reverse but will again cycle on and off every five seconds. I have already checked the fuses and no luck??
Apr 13, 2023 at 11:11 PM
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JACOBANDNICKOLAS
  • ✓Experienced Mechanic
  • 110,236 POSTS
Hi,

Chances are the software needs updates. You could contact a Nissan dealer to see if there are any notice, they have specific to this issue.

I was able to find several updates for the software.

Next, if the dealer is unable to provide help, what I recommend is to have the can-bus scanned for diagnostic trouble codes.

CAN stands for controller area network. Basically, the different modules in the vehicle are tied together via a few wires. This type of scan will retrieve codes regardless of the module storing the codes. This is what I would suggest.

Here is a link that shows how it's done:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Because of the complexity of this system, the scan is where I would recommend starting unless there is a software update available.

Let me know.

Take care,

Joe
Apr 14, 2023 at 1:37 PM
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