A mechanic would have to experience this problem first hand, there is nothing that would randomly do this. Personally I have not heard of this problem and I have been working as a Ford tech for many years, there are no TSB's that cover this problem. Your dealer can call on the assistance of Ford Technical services when a problem like this occurs, as it is a current model, it will be covered under factory warranty, if you can supply the VIN I can do a few preliminary checks on the Ford technical site.
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Saturday, March 10th, 2018 AT 2:07 AM