Hello,
Can you put the car all the way in park? how is the shifter working because a bad shifter cable can cause this. See if you can move the shift lever on the transmission by hand which will help get the key out to confirm the cable issue. Check out the diagrams and instructions below.
Ignition Key Lock, Checking
There are no mechanical ignition key locks with cable, but rather an electrical ignition key lock.
Procedure
- Turn on the ignition.
- Press the brake pedal and hold it down.
It must be possible to move the selector lever out of "P" without "getting stuck" when the locking button in the selector lever handle is pressed.
- Turn off the ignition.
It should not be possible to remove the ignition key when the selector lever is in any other position than "P".
- Move the selector lever into "P".
- Remove ignition key.
It should be possible to remove the key only when the selector lever is in "P".
It is not possible to move the selector lever out of "P" when both the locking button and the brake pedal are pressed.
If the ignition key removal lock does not work as described:
Check the vehicle through the Guided Fault Finding vehicle tester.
Also, is the battery is good shape? A bad battery can cause this as well. Try this test
https://www.2carpros.com/articles/car-battery-load-test
Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.
Cheers, Ken
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Friday, December 14th, 2018 AT 12:01 PM