Hi,
If you struggle to move the rod with the actuator removed, something is causing it to stick. Are you certain the plastic gear in the actuator isn't bad?
If you are confident the actuator motor is good, then you should remove the actuator and check the cause. I attached directions for replacing the actuator below. Hopefully, it will be that simple. I included both mode actuators just in case you needed them,
Let me know if this helps or if you have questions.
Take care,
Joe
See pics below.
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Thursday, September 15th, 2022 AT 8:24 PM