This could be a number of things so we are going to need to run through this testing just to find out what the possible cause is. It could be a wiring issue, the clockspring, or the Smart Junction Box has failed.
Here is a guide that will help with this:
https://www.2carpros.com/articles/how-to-check-wiring
In most cases this is a clock spring issue so I attached the process on how to replace that as well.
Also, here is a guide that will help with this:
https://www.2carpros.com/articles/steering-wheel-clock-spring-removal
Let's run through this testing and we can go from there. Thanks
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Wednesday, January 13th, 2021 AT 7:07 PM