Dear car gurus:
I've been in a battle with my Warranty company on whether they cover my front struts that need to be replaced. Please see below the response I received from them:
I have reviewed the repairs needed to your vehicle and as I had advised you per our phone conversation on 1-26, the front struts are NOT listed for coverage under your Gold level agreement. The agreement does state strut rods - which are not the same as actual Macpherson Struts. Strut rods are lateral links coming off the body of the vehicle which your vehicle is not equipped with. The shop is incorrect in telling you they are the same as the struts.
I've been in a battle with my Warranty company on whether they cover my front struts that need to be replaced. Please see below the response I received from them:
I have reviewed the repairs needed to your vehicle and as I had advised you per our phone conversation on 1-26, the front struts are NOT listed for coverage under your Gold level agreement. The agreement does state strut rods - which are not the same as actual Macpherson Struts. Strut rods are lateral links coming off the body of the vehicle which your vehicle is not equipped with. The shop is incorrect in telling you they are the same as the struts.
Jan 29, 2009 at 2:19 PM
