Heater/AC not blowing air

2012 CHEVROLET EQUINOX
120,000 MILES • 4 CYL • 2WD • AUTOMATIC
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KAYLAJOY08
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  • 3 POSTS
The heater stopped working all together the other day. It would not blow any air out at all (hot or cold). A couple days later, a knocking noise started happening if we tried to turn it on. We realized that if we turned the heat setting up to 12 (the highest) the heat would start blowing after a few second of clicking. Once it starts, you can turn the setting down a little and it will continue to work. If we don’t turn it all the way up, it just continually knocks and will never turn on at all. Knocking stops if heat is turned off.
Nov 10, 2019 at 2:58 PM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Good afternoon,

Can you upload a video of the noise for me to hear? I need to hear what you hear.

Roy
Nov 10, 2019 at 3:12 PM
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KAYLAJOY08
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  • 3 POSTS
Of course when I went to record it, it’s not doing it. Now the noise is gone, and it won’t blow any air at all even when turned all the way up. No hot or cold air at all. The best way I can describe it is a thump or knock coming from what sounds like the dash on the passenger side.
Nov 10, 2019 at 4:13 PM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Okay, I attached a wiring diagram for you to view. Check the fuses I circled for power on both sides. This is not a visual test, it is a voltage test

Roy
Nov 10, 2019 at 4:29 PM
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KAYLAJOY08
  • MEMBER
  • 3 POSTS
Thank you. I will try this and go from there!
Nov 10, 2019 at 6:29 PM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
You are welcome.

Always glad to help.

Roy
Nov 10, 2019 at 7:37 PM
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