Clicking noise then the heater stopped working

2013 CHEVROLET CAPTIVA
188,000 MILES • 2.4L • 4 CYL • 2WD • AUTOMATIC
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RASAIN83
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I started hearing a clicking noise coming from the dashboard and then my heater stopped working.
Feb 1, 2022 at 9:56 PM
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SQM
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Hello,

The clicking noise could be from the blend door actuator.
The blend door actuator is what controls the hot and cool air flow/mix.
The actuator can get stuck on the hot or the cool side and create no heat or no A/C.
Clicking noise is when it is trying to work but unable to switch over.

The blend door actuator is located behind the passenger side instrument panel.

Keep in mind that if the actuator gets replaced, the new one will need to be programmed to the vehicle. Which will need a scan tool.

https://www.2carpros.com/articles/replace-blend-door-motor

I have attached diagrams for your reference.

Please let me know if you have any questions.
Thank you.
Feb 1, 2022 at 10:42 PM
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RASAIN83
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I keep having trouble with my blend door actuator going out for whatever reason this is the second one that has been put in. thank you for getting back to me that's what I was thinking it was.
Feb 1, 2022 at 11:20 PM
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SQM
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It is somewhat of a common issue with these vehicles. Could be the design of the actuator along with amount of force it is required for it to move the blend door.

Let me know if you run into something or if you have any questions.
Feb 2, 2022 at 6:17 AM