This is interesting because I don't know what he would have done in order to cause this.
Do you think you could get him to write down exactly what he did and then I will be able to read in his words so that we can try and figure out what he did?
Unfortunately, based on what you are describing, I am not able to pinpoint what he may have done.
Otherwise, are you able to see anything in the image below what he may have been messing with?
https://www.2carpros.com/articles/how-to-check-and-fill-power-steering-fluid
The fact that the steering is tight means we have an issue with the pump, or he tightened the actual steering gear.
Let me know what you can find and if he gave anything in writing, please post a picture of it.
Thanks
Image (Click to make bigger)
Monday, June 20th, 2022 AT 12:14 PM