Hello,
Did you inspect the starter that you returned to Napa for any damaged teeth?
From what you are explaining it sounds like the issue is worn teeth.
It's hard to tell from the picture, but keep in mind that you can only see a small part of the flywheel, so the rest could be in worse shape.
The only way to know for sure would be to turn the crankshaft manually and inspect the flywheel.
In order to replace the flywheel, the transmission needs to be removed.
https://www.2carpros.com/articles/how-flexplates-work
I have attached diagrams below for your reference.
Let me know of any questions.
Thank you.
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Friday, May 27th, 2022 AT 7:55 PM