GPS and clock not working

139,000 MILES
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BOB GROENJES
  • MEMBER
  • 1 POST
Recently tried to install a new map update disc and screen read caution you need to do a software update. The GPS screen will not retract and the radio won’t work. It all just quit working. I pulled the fuse and tried the original map disc and didn’t change anything. Do I need to go to dealer to fix the problem or can you help?
Apr 15, 2019 at 6:14 AM
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STEVE W.
  • ✓Experienced Mechanic
  • 15,367 POSTS
For this you need a dealer. There is a special update needed to allow the system to work with the recent GPS changes. They will use the scan tool and access to TIS to update the system.
Apr 19, 2019 at 12:20 AM
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