Fuel pump not working properly

Tiny
MONCHO6685
  • MEMBER
  • 1998 MERCURY VILLAGER
  • 3.0L
  • V6
  • 2WD
  • AUTOMATIC
  • 277,071 MILES
Hi, I have the vehicle listed above GS. The fuel pump relay doesn't energize the fuel pump and I don't hear a click on the relay. I change the relay and still not working. I have voltage when I turn ignition switch on start and run position, but the relay doesn't work. Any possible causes, diagram of the fuel system to know how it works and to find what happen in this minivan. What I need to test and the procedure that I need to fallow to check the system.
Thanks, Juan Marin
Sunday, October 24th, 2021 AT 6:53 PM

9 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Hi,

If it is the fuel system that is not working, have you checked the inertia switch to see if resetting it fixes the problem? Take a look at pic 1 below.

The remaining pics are of the powertrain management system. I highlighted the wiring from the relay. I also highlighted two fuses. Make sure they are good. In addition, make sure there is power to and from them.

Note that the relay fuse powers the relay. It goes through a junction, so check that for power as well.

Let me know what you find or if you have other questions.

Take care,

Joe

See pics below: Note I had to cut the schematics in half to make them readable. I did overlap them so you can follow one to the next.
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Sunday, October 24th, 2021 AT 8:22 PM
Tiny
MONCHO6685
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Thanks Joe. Checked the inertia switch and it's working properly. I check for power on the highlighted wires and in and out from the fuses and they got power except for the light green/red wire. The relay got power on the black/red wires and blue/red wire, but still not energize the fuel pump. I don't have the mil light and don't have power on the PCM 7.5amp fuse on the interior fuse/relay box (#12) when I turn ignition switch to the start or when I turn to the run position. I think I have more than one problem here.
What's the possible next step?
Thanks, Juan Marin
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Monday, October 25th, 2021 AT 6:33 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Hi,

I looked through the schematics. For that fuse to get power, the ignition switch needs to be in the start position. If the fuse doesn't get power, we need to work backwards. It sounds like either you have an open circuit between the switch and the fuse, or the switch is bad.

Take a look below. Locate the white wire with a blue tracer behind the interior fuse box before it goes into the fuse. See if there is power with the key in the start position.

If there is no power, trace that wire back to the ignition switch. Note the wire color is not indicated at the switch, so you will need to follow the white/blue wire as far as possible to locate what it connects to. Since we know the wire color changes, there is a change it is a loose connection.

Let me know what you find or if you have other questions.

Joe

See pic below.
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Monday, October 25th, 2021 AT 7:16 PM
Tiny
MONCHO6685
  • MEMBER
  • 118 POSTS
I have power to the #12 pcm fuse when I turn the ignition switch to the start position. I follow the white/blue wire to the ignition switch connector and change to black/green on the ignition switch (the ignition switch is a little loose at steering column).
The inertia switch is okay.
I have power to the fuel pump relay but still not working. If I power the fuel pump with 12v directly to the light green/red wire that goes to the fuel pump it works.
When I check for power on the fuel pump relay with ignition switch in on position i've got power on both black/red wires and blue/red wire, but in the light green/red wire i've got ground.
I have in and out power on the fuses on the engine fuse/relay box.
I also check injectors pulse and I got pulse.
Another relay can cause that the fuel pump doesn't work or that the fuel pump relay doesn't work?
Thanks, Juan Marin
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Wednesday, October 27th, 2021 AT 7:51 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Hi,

If you are getting power to where it's needed, then the relay is likely causing the problem.

Take a look at the pic below. When you turn the key to the on or start position, power is supplied via both black/red wires. The blue/red completes the circuit for the relay. Once power goes in the black/red wire (left side of relay pic, 1) the circuit is completed by the blue/red wire. That draws the relay switch into the closed position (right side switched section of the relay). Once that internal switch is closed in the relay, power then runs from the fuel pump fuse, through the right section of the relay, and out the light green/red wire to the pump.

If you are not getting power to the light green/red wire, either the internal contact switch in the relay isn't closing, there is no power to the black/red at that portion of the relay, the connector to the light green wire is bad, or the fuse is bad.

Look at pics 1 and 2 (sorry it's so sloppy). The first thing that happens is the relay is powered (pic 1) indicated as step 1. Once power goes through the relay, it causes the contact to close (pic 2) creating a path to power the pump, the light green wire.

So, if you have power in and out as seen in pic 1, and there is power in as seen in pic 2, then the pump should get power. If the light green wire never gets power, recheck the relay and its connection (specifically to the light green wire).

I hope that makes sense. LOL I read through it a couple of times. If it doesn't. let me know.

Take care and let me know the results. Also, here is a link that shows how to test a relay.

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Joe

See pics below.
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Wednesday, October 27th, 2021 AT 8:40 PM
Tiny
MONCHO6685
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Hi Joe, thanks for the information. I need to check the PCM it doesn't complete the circuit on the fuel pump relay.
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Thursday, October 28th, 2021 AT 5:05 AM
Tiny
MONCHO6685
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Hi Joe. The PCM complete the circuit on the fuel pump relay, it gave a ground, right? Can I perform some test to the pcm to know if damage?
Thanks, Juan Marin
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Thursday, October 28th, 2021 AT 5:10 AM
Tiny
MONCHO6685
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If the PCM damage, is plug and play or I need to reprogram the new one?
Thanks Joe.
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Thursday, October 28th, 2021 AT 5:47 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Hi,

Before replacing the PCM, check to make sure the wire between the relay and PCM isn't broken. Also, make sure the pin at the PCM isn't damaged or corroded.

If you look at the attached pic, it shows the relay ground going to the PCM FPR ground. If you want to try something, run a jumper wire from the blue/red ground wire at the relay to a known good ground. When you provide the ground, you should feel the relay click. Then, pay attention if the fuel pump is running or check the light green wire for power.

Next, if you replace the PCM, is bad, you can get a remanufactured one online that is plug and play. Here is a link that I used for my own vehicle. I and the site have absolutely nothing to do with the site, so I'm not trying to sell you something. All I can tell you is I provided the info to them, and they provided me with a replacement PCM that was truly plug and play.

https://www.carcomputerexchange.com/

Let me know how things turn out for you.

Joe
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Thursday, October 28th, 2021 AT 6:18 PM

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