Fuel pump relay is not getting power

2000 MERCURY MARQUIS
100,000 MILES • 4.6L • V8 • 2WD • AUTOMATIC
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JAEDAV12
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So recently the car wouldn’t crank so we assumed the culprit was the fuel pump. Went in and replaced that and notice the pump wasn’t coming on checked all connections at the pump and everything was good. Went to the relays swapped them around and they worked but for some reason when the key is turned on the relay doesn’t click at the fuse block that the fuel pump relay is on.
Aug 7, 2020 at 8:17 PM
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JACOBANDNICKOLAS
  • ASE Certified Mechanic
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  • ASE Certified Mechanic
Hi,

I'm not sure I understand what you mean. The fuel pump relay is on but doesn't click. Can you explain? As far as the fuel pump relay, it receives power from fuse 1 in the battery junction box. See pic 1. Is that fuse good? Does the fuse have power?

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Let me know.

Joe
Aug 7, 2020 at 10:10 PM
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JAEDAV12
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The fuel pump relay is good but doesn’t click. checked for voltage but there is none where the relay is located.
Aug 7, 2020 at 10:18 PM
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JACOBANDNICKOLAS
  • ASE Certified Mechanic
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  • ASE Certified Mechanic
Do you mean the fuse? The fuse that powers the fuel pump relay is located in under hood fuse/relay box. See the above pic. It is fuse 1.

Joe
Aug 7, 2020 at 11:19 PM
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JAEDAV12
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The fuse is good.
Aug 8, 2020 at 7:17 AM
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JACOBANDNICKOLAS
  • ASE Certified Mechanic
  • 110,194 POSTS
  • ASE Certified Mechanic
Okay, if the fuse is good and there is power both in and out of the fuse, then there is a break down in the fuse box. If the relay isn't getting power, what I suggest is to disconnect the battery and remove the relay box to check under it for damage or something which has failed.

Let me know what you find.
Joe
Aug 8, 2020 at 9:19 PM
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