Just to clarify, when you open the doors from the handle, inside or out, they will open and then when you go to shut them they bounce off the striker? Then you need to lift the latch up and they will close normally?
If this is the case, can you get a video as best you can from the outside, opening the door and videoing the latch? Try to keep the door handle in the "open" position until you pull it away enough to see what the latch does when you release the handle.
Clearly the latch should not be moving when you open the door and release the handle so this is what I am interested in seeing what it is doing.
It may need to just be cleaned up but it is odd that both are doing it.
Sunday, March 22nd, 2020 AT 6:18 PM