I have a 1990 Ford F250 with a 460 engine. I recently had some clutch work done and the water pump replaced. When the shop replaced the water pump they damaged the radiator. They offered to put a new one in if I paid for the part claiming the radiator may have already been damaged. It was very obvious they damaged it so I insisted they pay for it and they did, I think. They had only given me a quote for the work over the phone, when I went to pay for it the bill was about the cost of a new radiator more than what it should have been. Of course I questioned this and they said they had to "remove and/or replace the Timing cover and/or gasket", they said it was necessary when replacing the water pump but they didn't realize it until after they gave me the quote. They charged me 2.5 hours labor which comes out to $245, the new radiator was $250. They had already charged me $196 for removing and replacing the water pump. The question is, does this sound resonable? Thanks, Ron
P.S. The name of the shop is Integrity Auto in Scotts Valley CA.
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Thursday, January 17th, 2008 AT 4:12 PM