2003 Ford Explorer shocks and struts

Tiny
MALBERTS5
  • MEMBER
  • 2003 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 12,500 MILES
I took my 2003 Explorer in with 125,000 miles. The suspension has been squeaking when I go over bumps, but only when it's cold. The mechanics first told me (over the phone) that there were shocks and struts, but then when I took it in, they called to let me know that there were only struts (which were more expensive) and that I needed to have all 4 replaced. This is an expensive procedure, so I just want to make sure that I'm not being taken through the ringer because I'm female. Could this be right?
Tuesday, December 15th, 2009 AT 2:22 PM

1 Reply

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Your vehicle does have 4 struts. However, if the noise only happens when it is cold, I would think it is more likely a sway bar bushing or other rubber bushing. Have they checked all of that?
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Saturday, December 19th, 2009 AT 1:37 AM

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