Much as I agree with you, if they damaged the engine it's thier problem, I think if you threaten legal action to get satisfaction, you will, especially if the owner get the summons. As a Ford service manager, you must have seen problems similar to this arise from time to time, Stick to your guns.A summons can work wonders, and a small claim is only 20.00 dollars or so to file!
Tuesday, March 17th, 2009 AT 2:41 PM