Evaporator Core Replacement?

2021 LINCOLN NAVIGATOR
100,000 MILES • 3.5L • AUTOMATIC
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AKTACO88
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Looking for detailed information on removing the dashboard and components to access evap core components. Any help would be appreciated greatly. Thanks !
May 11, 2026 at 8:37 PM
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JACOBANDNICKOLAS
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Hi:

I just went through the manual, and there isn't anything indicating the dash needs to be removed. The engine coolant and refrigerant need to be removed. That isn't indicated in the directions.

Take a look below. I attached the directions from my manual. If there is something other that you need, let me know.

I hope this helps.

Take care,

Joe

See pics below
May 12, 2026 at 2:45 AM
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AKTACO88
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Vehicle details: 4WD / AWD

Looking for detailed instructions on how to remove the entire dashboard and instrument cluster. Both front seats along with center console have already been removed. The stereo amplifier has been removed. Found some instructions on this site for newer years, not sure if it’s the same.

Attempting to replace evap core and surrounding components that are known failure points. Currently having AC issues in weather above 75 degrees. Blower motor was replaced last year. No leaks, already inspected thoroughly.
May 12, 2026 at 2:46 AM (Merged)
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JACOBANDNICKOLAS
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Hi:

I attached two sets of directions below. The first is for seat removal and the second is for the dash.

Let me know if this helps.

Take care,

Joe

See pics below
May 12, 2026 at 3:06 AM
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JACOBANDNICKOLAS
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Sorry about that. See pics below.
May 12, 2026 at 3:09 AM
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AKTACO88
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I was under the impression that the climate control housing was buried behind the dashboard on the passenger side.

The first part of that manual indicates a sub section to remove the climate control housing “refer to climate control housing 412-00”.

Is there a possibility that section will specify which (if any) dash components would need to be moved?

I appreciate the help! Thank you !
May 12, 2026 at 3:10 AM
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AKTACO88
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Please disregard last response, just saw your second post!

Thank you so much!

I’ll post updates tmrw when back in the shop!

Cheers
May 12, 2026 at 3:11 AM
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JACOBANDNICKOLAS
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You are very welcome. I hope it helps.

Take care and stay in touch. I hope it goes well.

Joe
May 12, 2026 at 3:13 AM
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AKTACO88
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I finally had some time to work on this again yesterday, made some great progress!

Getting the 3 bolts located under the defroster vent trim panel was a bit tricky, but it went rather well besides that. Also the upper steering column shaft bolt required an E-torx which my friend’s garage did not have. Only one trip to the Harbor Freight isn’t bad for something this complex.

The new evaporator should arrive this afternoon along with a new heat core, figured might as well while I have it all apart.

I would greatly appreciate if you could possibly send me the instructions on removing the climate control housing. I’m sure it can’t be anywhere as complicated as what I just went thru taking the dash apart, but I’d rather finish this project without having to guess or break anything after getting this far.

Thank you again ! Instructions were spot on.
May 14, 2026 at 12:36 PM
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JACOBANDNICKOLAS
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Hi:

OMG! Wow, you are seriously into this. I'll never understand why they make things that are this complex to repair.

If you look below, I have attached the directions for removing the climate control housing. Take a look through them and let me know if this is what you are looking for.

Take care,

Joe

See pics below
May 15, 2026 at 1:26 AM
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AKTACO88
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Hey Joe,

Yes! That’s exactly what I was looking for. Hopefully through the worst of it. Took my time to make sure nothing broke. So far so good!

I think it’s Ford’s marketing strategy at this point. Planned obsolescence at its best. They figure most will give in and buy a new vehicle rather than pay for the repair. Most reliable indy shops won’t touch it due to the complexity. The ones that will, charge an arm and a leg.

This is my father’s work truck. He’s going to retire soon so I couldn’t let him commit to another 100k vehicle. Just doesn’t make sense at his age. So I figured I’d roll up my sleeves and sort this out for him.

I really couldn’t have done this without your help!

Thank You again for your assistance.

Best Regards,
Arif
May 15, 2026 at 2:07 AM
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JACOBANDNICKOLAS
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Hi:

You're a good son, and you are very welcome.

Feel free to come back anytime in the future.

Joe
May 16, 2026 at 3:38 AM
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AKTACO88
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Hey Joe,

I’m getting pretty good at dropping the dash as I am now doing this a second time. Had the dash back in to realize that the display in both the instrument cluster and media screen were not properly functioning. I checked fuses / grounds along with double checking all of my connections. I’m afraid that I may have pinched a wire somewhere along the way. Seems likely as wrestling that dash was a real task even with the help of two others.

Used a code reader and to my suspicion, there’s a fault code indicating communication issues with the Instrument Panel Cluster.

Did some research and the IPC harness is commonly damaged during dash removal. Hopefully I’ll be able to find a smoking gun tmrw when I make it back into the shop.

- Arif

May 21, 2026 at 2:06 AM
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STRAILER
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Yep, it does look like one the wiring harness must have got damaged or you have a ground off. You might want to try a hard system reboot which might fixit as well, please go over this video to see what I am talking about.

https://www.youtube.com/watch?v=INiDRO5A5MY

Please let me know what happens.
May 23, 2026 at 5:08 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.