Received message power steering unavailable?

2019 DODGE RAM
64,000 MILES • 5.7L • V8 • 2WD • AUTOMATIC
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CWHITT877
  • MEMBER
  • 2 POSTS
The problem is continuous and not intermittent. Loss of power steering occurred while sitting still.
Nov 30, 2022 at 12:38 PM
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.
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STRAILER
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 54,178 POSTS
It would be best if we ran a CAN scan, but it sounds like the steering gear has gone out. There are even three TSB's (technical service bulletins) that are out for the dealer to fix for you by replacing the steering rack for free. You can get a CAN scanner (Controller Area Network) from Amazon from about $32.00.

Here is a video to show you how:

https://youtu.be/u-4syLc-ifQ

and

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Check out the bulletin in the images below. Check out the images (below). Please let us know what happens.
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Dec 1, 2022 at 3:59 PM
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CWHITT877
  • MEMBER
  • 2 POSTS
Thank you for your feedback. Unfortunately, this truck isn't on the recall list. Will look into purchasing the scan controller.
Dec 3, 2022 at 6:21 AM
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JACOBANDNICKOLAS
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 110,190 POSTS
Hi,

I noticed we haven't heard from you for a few days. Have you been able to make any progress? We are interested in knowing.

If you have a chance, let us know.

Take care.,

Joe
Dec 5, 2022 at 1:20 PM