Electrical issue

2016 MAZDA CX-5
60,000 MILES • 2.0L • 4 CYL • 2WD • AUTOMATIC
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COENRAAD ANDERSON
  • MEMBER
  • 2 POSTS
Key won't unlock, all interior lights not working, radio/infotainment not working.car only starts when fob is placed on start button. Engine light on.
May 18, 2019 at 1:48 AM
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SCGRANTURISMO
  • ✓ASE Certified Mechanic
  • 4,897 POSTS
  • ASE Certified Mechanic
Hello,

Can you pull the Direct Trouble Code/s(DTC)(s) for us. I have included a link below for you if you are unfamiliar with how to do it. You will need a code reader to do this.

https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing

Please go through this guide and get the DTC(s) back to us and we will get this problem taken care of.

Thanks,
Alex
2CarPros
May 19, 2019 at 2:26 AM
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COENRAAD ANDERSON
  • MEMBER
  • 2 POSTS
I do not have a code reader.
May 19, 2019 at 4:37 AM
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SCGRANTURISMO
  • ✓ASE Certified Mechanic
  • 4,897 POSTS
  • ASE Certified Mechanic
Hello again,

You can usually go to your local auto parts store, like AutoZone, and they will read your vehicle's DTC(s) for free. It would be a great help to know what they are. Please get back to us with what you find out.

Thanks,
Alex
2CarPros
May 19, 2019 at 6:50 AM
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