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Electrical issue

Tiny
COENRAAD ANDERSON
  • MEMBER
  • 2016 MAZDA CX-5
  • 2.0L
  • 4 CYL
  • 2WD
  • AUTOMATIC
  • 60,000 MILES
Key won't unlock, all interior lights not working, radio/infotainment not working. Car only starts when fob is placed on start button. Engine light on.
Saturday, May 18th, 2019 AT 1:48 AM

3 Replies

Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello,

Can you pull the Direct Trouble Code/s(DTC)(s) for us. I have included a link below for you if you are unfamiliar with how to do it. You will need a code reader to do this.

https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing

Please go through this guide and get the DTC(s) back to us and we will get this problem taken care of.

Thanks,
Alex
2CarPros
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Sunday, May 19th, 2019 AT 2:26 AM
Tiny
COENRAAD ANDERSON
  • MEMBER
  • 2 POSTS
I do not have a code reader.
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Sunday, May 19th, 2019 AT 4:37 AM
Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello again,

You can usually go to your local auto parts store, like AutoZone, and they will read your vehicle's DTC(s) for free. It would be a great help to know what they are. Please get back to us with what you find out.

Thanks,
Alex
2CarPros
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Sunday, May 19th, 2019 AT 6:50 AM

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