Remote electric key. Can hear it unlock all doors but hatch door did not unlock. I tried with key in key slot but would not unlock.
Jan 13, 2020 at 6:44 PM
Hatch door does not unlock
2000 LEXUS RX 300
JOE MASSEY
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Verify all information, follow manufacturer service procedures, use proper tools and safety equipment,
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If the key doesn't unlock it either then the actuator is seized or the lock arm is not connected. Either way we need to take the panel apart and see what is happening back there. We can be pretty confident that the issue is back there because this is the only lock with the issue.
Here is the info that you will need to remove the panel and access the actuator and lock cylinder. Let me know if you have questions.
Here is the info that you will need to remove the panel and access the actuator and lock cylinder. Let me know if you have questions.
Images (Click to enlarge)
Jan 14, 2020 at 4:04 PM
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