Hi and thanks for using 2CarPros. Com.
Wow, that is a tough one. However, I feel the burden of proof lies on them. If they are saying you crossed the jumper cables and you did not, they have to provide sufficient warrant for their accusation. Rather than speaking with the dealership, I would strongly recommend calling a representative from Hyundai. Explain that the vehicle was never jumped started, so what the dealer is saying is the cause is impossible.
Here is Hyundai's customer relations phone number. They offer a great warranty and stand behind their products, so hopefully they will help you. When you call, have your vehicle identification number (VIN) ready.
If you have questions or need help, let me know and I will try to help as much as possible.
Take care,
Joe
SPONSORED LINKS
Wednesday, August 1st, 2018 AT 8:40 PM