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Drivers door will not open from outside

Tiny
RUSTY CROFTS SR.
  • MEMBER
  • 2002 FORD TAURUS
  • 3.0L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 260,000 MILES
I took the door panel off and found that when you trip the handle a wire goes up and down in the latch but it doesn't trip the lock. Then I found a about 6" wire not hooked to anything. The one on the outside handle is hooked, the inside handle does work the lock, but I can't see how to get the outside lock to work the latch.
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Wednesday, February 26th, 2020 AT 6:13 AM

6 Replies

Tiny
RUSTY CROFTS SR.
  • MEMBER
  • 4 POSTS
Can you help me with this problem?
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Wednesday, February 26th, 2020 AT 6:28 AM
Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello,

In the diagrams down below I have included the instructions for the removal and installation of the door lock cylinder and the door actuator for your vehicle. Please go through these guides and get back to us with how everything turns out. I hope this helps you out.

Thanks,
Alex
2CarPros
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Wednesday, February 26th, 2020 AT 6:30 AM
Tiny
RUSTY CROFTS SR.
  • MEMBER
  • 4 POSTS
Yes, this was very helpful it helps me to find the problem this part. I will send a picture of had fallen off and I don't know if I have the keeper ring still. But I don't think the lock cylinder is bad. Can I just hook this backup without buying a new part?
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Thursday, February 27th, 2020 AT 5:08 PM
Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello again,

I'm sure that you can. Please take some pictures and upload them here and we will see what we can find on it.

Thanks,
Alex
2CarPros
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Thursday, February 27th, 2020 AT 5:55 PM
Tiny
RUSTY CROFTS SR.
  • MEMBER
  • 4 POSTS
Did this picture come through?
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Thursday, February 27th, 2020 AT 6:00 PM
Tiny
SCGRANTURISMO
  • MECHANIC
  • 4,897 POSTS
Hello again,

That looks like the exterior door handle actuating rod. You should be able to get the clip that holds it in place from the dealership. In the diagrams down below I have included the instruction for the removal and installation of the exterior door handle for you. Again, please go through the guide and report back how everything turns out.

Thanks,
Alex
2CarPros
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Thursday, February 27th, 2020 AT 11:26 PM

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