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Driver side Glass scratches after rolling down or up

Tiny
MUZAFAR ALI
  • MEMBER
  • 2014 TOYOTA LANDCRUISER
  • 4.6L
  • V6
  • 4WD
  • AUTOMATIC
  • 30,000 MILES
Hi, my driver side window glass gets scratches after rolling down and up.I noticed that the weather striping are to close to the glass and it does not give enough space to glass when going down, so it is touching the glass which is causing scratches. While the other glasses are fine. When rolling down the other glasses gets enough space to go down and up. The other glasses move away from weather strips which does not touch and the dust on the glasses does not leave any scratches. So I think my driver side glass touches weather striping and the dust on the glass leaves scratches. I do not know what is causing, but I explained what I noticed. Please leave me a valuable response.
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Tuesday, October 18th, 2016 AT 6:28 AM

6 Replies

Tiny
WRENCHTECH
  • MECHANIC
  • 20,761 POSTS
Something is out of place inside the door. The door panel has to be removed and the mechanism is inspected. It sounds like the window came out of the channel for unknown reasons. You may have a broken regulator.
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Tuesday, October 18th, 2016 AT 9:22 AM
Tiny
MUZAFAR ALI
  • MEMBER
  • 4 POSTS
Everything is fine except scratches. It works fine when I roll down and up. One thing to tell you that since I bought my car new I haven't used this window even normally.I just avoid using it because its gonna do more scratches.
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Tuesday, October 18th, 2016 AT 9:26 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,513 POSTS
It sounds like you have something wrong with the door panel. I would remove it and then try the window again, here it a guide that will help you see what is going on.

https://www.2carpros.com/articles/door-panel-removal

Let us know know it goes.

Best, Ken
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Wednesday, October 19th, 2016 AT 7:09 PM
Tiny
MUZAFAR ALI
  • MEMBER
  • 4 POSTS
I opened the door panel but I couldn't catch anything which is wrong and making scratches.I just figured out 1 thing that Outer run channel sponge like thing was too close to the glass where it gets scratches while other area on glass is fine. The whole glass doesn't get scratches. There is part of glass which only gets scratches and thats where the run channel is to near to glass and touches hardly I think.
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Friday, October 21st, 2016 AT 8:01 AM
Tiny
MUZAFAR ALI
  • MEMBER
  • 4 POSTS
So isn't it run channel problem?I haven't used window as normally since I bought this car from showroom.
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Friday, October 21st, 2016 AT 8:02 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,513 POSTS
With the door panel off you should be able to see where the scratches are being caused from, follow the scratches straight down into the door. If the channel is causing it look see if the felt is installed correctly. Its best if the window is all the way up for this.

Best, Ken
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Friday, October 21st, 2016 AT 9:07 AM

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