Door will not lock or open

2010 MERCEDES BENZ GL450
70,000 MILES • 4.0L • V8 • 4WD • AUTOMATIC
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ANCIENTWARRIOR
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Passenger side door will not lock or open, while all other doors work by remote.

I have to come around open door press the knob in and then lock other doors with remote.

It will not lock or open by remote either, I have to get into the car and then pull door handle to open, driving off will lock other three doors, this one is not working nothing happens.

In short it is not working.

Window on the door works fine.

I do not have a problem of the locks hesitating up or down, it is a definite up or down, when you hit the lock switch, which I rarely do, as the doors are auto lock on ten mph, they lock themselves.

No tick or sound from that door lock, just silent, if it is trying, then I have not heard it, but I am sure no sound.
Aug 13, 2017 at 9:00 AM
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STRAILER
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Hello,

It sounds like you have a door lock actuator that has gone bad but to be sure test for power at the lock actuator when working the switch back and forth. Here is a guide and a diagram (below) to help us get your car fixed.

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Please let us know what happens, we are interested to see what it is.

Cheers, Ken
Aug 14, 2017 at 7:30 PM