Hi,
If you can't lock them with the switch in the vehicle, there is likely a power problem. The first thing I need you to check is fuse 17 in the power distribution box located in the trunk.
In addition to checking the fuse, I need you to confirm there is power to and from it. Here is a link explaining how that is done:
https://www.2carpros.com/articles/how-to-check-a-car-fuse
I attached the wiring schematic below for you to review. Note I highlighted the fuse and many of the power supplies related. Additionally, pics 3 and 4 show the fuse location and orientation in the box.
Let me know what you find or if you have other questions.
Take care,
Joe
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Tuesday, March 8th, 2022 AT 8:35 PM