Hi:
First, I'm sorry about the problems. As far as the refund, I will need to find out myself, or I would be happy to help with your question. I check my email about 10 times per day so I will get back to you quickly.
Let me know how you would like this handled.
Again, I'm sorry about the problem.
Joe
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Monday, May 10th, 2010 AT 9:22 PM