If the EGR valve fails can it cause problems so the fuel injection system needs to be cleaned and the spark plugs replaced. I think I have RE14PLP5 which are platinum at least that's the part number that is under the hood. Are these supposed to last 100K like the owners manual says
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Thursday, January 29th, 2009 AT 7:22 PM
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JACOBANDNICKOLAS
MECHANIC
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Hi:
The EGR is an exhaust gas recirclation system. Its job is to recycle unburned fuel. Based on that theory, I don't think it would cause the plugs to go so quick.
What did the plugs look like when you removed them?
Joe
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Friday, January 30th, 2009 AT 4:58 PM
JPHMAH56
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I never saw them. They also insisted I didn't have platinum plugs owners manual said 102K, my car had 34K.
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Saturday, January 31st, 2009 AT 4:49 PM
JACOBANDNICKOLAS
MECHANIC
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Did you buy the van new? If not, could someone may have chenged them. Also, here in PA, we have to offer the old parts back. If we don't, the customer can get away without paying for them.
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Saturday, January 31st, 2009 AT 7:14 PM
JPHMAH56
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No one touched the plugs. They did not save them. The dealership and I have a meeting next week.