Cylinder boar piston skirt

Carrie,

The oil would need to be removed because the oil pan would need to be removed. Also, the entire engine would need to be taken apart. To access the cylinder bore, at a minimum the cylinder head would need to be removed.

If a person wants to check the piston skirt, the piston needs to be removed. The only thing that could be checked as far as rings which don't require taking things apart would be a compression test (both dry and wet test). However, that doesn't require the removal of engine oil.

Exactly what is happening? Let me know as much as you can. This is basically a new car, and you shouldn't be having problems like this. Plus, they would be covered under the manufacturer's powertrain warranty.

Let me know what I can do to help.

Take care,

Joe

So, basically the reason I'm asking is because there was a recall notice sent out about the piston oil rings being produced with inconsistent heating and then it'll explain all the things that could make go wrong with your problem with your car. And we took it into the shop, and they said everything was fine, that's fine, and 2 months later the car was not knocking the oil was almost empty. I'm trying to figure out if when they supposedly check to see if our car was one with that issue if they actually did. Because if they, did it makes absolutely no since that in 2 months somehow all of the oil just disappeared. Because now it's going to need its second new engine because the engine seized up at 10,000 miles and they rebuilt it. The thing is no oil light came on no light of any kind came on.

Hi Carrie, how did they base their decision? What you described is exactly what was happening on these engines. The oil rings were faulty causing excessive usage. The engine oil would be exhausted way too fast. Just for curiosity, how many miles were on the specific oil change when you found it low? This sounds 100% like a warranty claim.

Take a look at the pic below. Is that the recall you got?

If it is, I need to know the 8th digit on the vehicle's VIN number starting from the left.

Let me know.

Joe

See pic below.

The 8th is an F. And yes, the recall notice I got was something similar to that. Like I said they either didn't actually check, or they did check and didn't put any oil back in after they checked because those are the only 2 possibilities that make any sense to me.

In the rear of the owner's manual, you should be able to find zone representatives or customer relations phone numbers. If the dealership won't take care of the issue, contact one of them and explain what you are experiencing. Based on the VIN, it should fall under the warranty. At least that is what I am seeing.

Let me know what you find.

Joe

Thank you so much. I will let you know what happens. I am going back today so I can make them give me a loner car as i have been without a car for a week now. At that time, I will be asking a lot of questions concerning their so-called inspections and the rebuild of the small block they performed a year ago.

Hi,

Sounds good. I will watch for your reply.

Take care,

Joe

Okay, I just wanted to double check, in simpler terms, to check on the issue from the recall notice they would have needed to drain the oil, correct? If it's not too much trouble, could you give me an idea of the process that should be used to assess if my car needed to be fixed under that recall.

Thank you so very much,
Carrie

Carrie,

When it comes to testing, usually it is done based on oil consumption, and the engine isn't taken apart. When you mentioned the things that were checked, that isn't standard procedure for testing. What the dealer needs to determine is if the engine is using more than 1 quart of oil in less than 1000 miles. That is what constitutes a warranty and oil wouldn't have been removed. It should have been at the full mark when it left if they were performing the test. Then, you would have been asked to drive the vehicle for 1000 miles and return.

I have to ask. Has the oil been changed within the manufacturer's recommendations, and do you have records?

Let me know.

Also, you mentioned the engine was rebuilt prior. Was the original engine overhauled or did they replace it?

Also, I attached the test procedures below for you to review. This is part of the oil consumption recall.

Let me know if this answers your questions.
Take care,

Joe

See pics below

Okay. so, they rebuilt the small block on the engine a year ago almost to the day. The vehicle has been serviced regularly I cannot seem to find the records and of course the Jiffy loop that we used closed but it was seen January 18th at the dealership at the dealership for them to check the recall and then it was taken back on the 22nd of this month because the engine was knocking, and it just wasn't driving right. The lady there said that there was no oil in it. So, the last person or people to service that vehicle was them. And when we took it in to check on the recall, they never mentioned anything about bringing it back in a 1,000 miles or anything else.

Let's see what they tell you tomorrow. If the oil was low, that would have been a red flag of an issue, especially if it was rebuilt a year prior. If you get no satisfaction from them, I would go to Hyundai's customer relations and ask for assistance.

Let me know.

Joe