Welcome to 2CarPros.
If it ran okay before but lost power as it warmed up, that doesn't sound like a spark plug issue. Since now it runs worse, then something happened when he replaced the plugs. Did he properly gap each plug? Is the check engine light staying on when it is running? If it is, have you scanned the computer to determine what diagnostic trouble code is stored?
When an engine seems to lose power when at operating temp, my first suspect is a restriction in the exhaust system or a sensor issue. Let me know if the light is staying on, if he is sure he got the correct coil pack going to the correct cylinder, if the computer was scanned since the work was done, if wiring to each coil pack was replaced to the correct cylinder, strange sounds other than the sputtering. Anything you can think of.
Also, tell him to make sure he didn't by accident disconnect or damaged any vacuum hoses. Here is a link that shows how to check for vacuum leaks. It may help.
https://www.2carpros.com/articles/how-to-use-an-engine-vacuum-gauge
Let me know,
Joe
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Wednesday, March 6th, 2019 AT 1:28 PM