None of my power sockets work in the car

Hello,

While I was researching your problem I came across this Technical Service Bulletin (TSB) that may or may not be applicable to you and your vehicle. Please check it out as I have included in the diagrams down below for you. Get back to us with what you find out and we can go from there.

Thanks,
Alex
2CarPros

Thank you will try on Tuesday as day off. would that stop the other 3 working?

Alex, there is no power from any of the fuses in the panel for the 4 sockets. thanks for your time and help. Jim

Hello again,

Okay, In the diagrams down below I have included the Power Distribution Wiring Diagram that has the power sockets on it. It looks like this could be a problem with your vehicle's Socket Relay which is located in Fuse Panel F on the right hand side of the luggage compartment. I have also included a diagram of fuse panel F with a callout in the diagrams down below. Here is a link below for you to go to on how to test a relay:

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

Please go through these guides and get back to us with how everything turns out.

Thanks,
Alex
2CarPros

Morning Alex, my car only has 3 lines of fuses will it still be the same can send pictures when I get home? many thanks. Jim

By the way I appreciate your help. thank you

Hello again,

Yes. We will get it figured out then.

Thanks,
Alex
2CarPros

Not sure if the photo uploaded but different to the one you sent. should I check the relays here?

Hello again,

Is that the fuse panel in the right hand side of the luggage compartment?

Thanks,
Alex
2CarPros

Yes that's the one.

Hello again,

Can you give me the exact date of manufacture from the drivers door jamb, please. There are four different fuse panel configurations for your vehicle, believe it or not.

Thanks,
Alex
2CarPros

There's just a sticker for tire pressure.

This one in engine bay.

The one on the door.

Reg is CK09VCA.

This was in one of my books.

Hi Alex, were any of the pictures any help? sorry to be a pain. thanks, Jim

Hello again,

You are not a pain at all. I've just been a little busy, and I apologize for not getting back to you sooner. So this is a little strange. In the wiring diagram I sent earlier, it clearly shows that the sockets relay (up by the top of the diagram) as being in Fuse Panel F, and the diagram of the fuse panel is of Fuse Panel F, but it looks nothing like your fuse panel. he system Audi uses for fuses is called a track fuse system that is a little hard to understand, but it clearly states that fuse panel F is in the right hand side of the trunk (luggage compartment). Let me do a little more research and I will get back to you with what I am able to find out.

Thanks,
Alex
2CarPros

This is a Audi Q5 2 liter TDI s tronic UK. thanks him

Hello again,

Okay, the fact that this is a United Kingdom vehicle is probably why I am not able to match the picture you provided with the diagrams in my reference materials. The model that is in my reference material is a Q5 with a 3.2L engine. I have sent you everything that I have about the fuse panel F, where the wiring diagram has the, Sockets Relay, that I am thinking is bad and the cause of why none of your vehicle's power sockets are getting power. If you can look at the cover of the luggage compartment fuse panel there should be a callout with where all the fuses and relays are located for that fuse panel. Find the sockets relay and then go to the link below.

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

There are also two fuse panels on each end of the dash board if you can't find the sockets relay in the luggage compartment fuse panel. Please get back to us with what you are able to find out and thank you for your patience.

Thanks,
Alex
2CarPros

Hi Alex, all 3 fuse panels only list fuses no relays the only relay I can see is in the boot but can't find it listed anywhere it has 643 or 645 stamped on it. I have looked at my hand book they don't list any relays on the car and Audi garages not helpful at all. so thanks for your help and time. Jim

The numbers may not match. do you have power at the fuses?

Hello Ken, no I have no power to the 4 fuses.

It will be the relay then. here is the location: Sockets Relay J807 (E) Check out the diagrams (below). Please let us know if you need anything else to get the problem fixed.